Join Our Growing Eye Care Team (260774)
We are looking for a friendly, motivated, and customer-focused Optical Associate to join our growing team.
This is a great opportunity for someone who enjoys working with people, has an interest in eyewear and fashion, and wants to build a career in a modern, patient-focused optical environment.
About the Role
As an Optical Associate, you will help create an exceptional experience for every patient who walks through our doors. Working alongside our Optometrists and optical team, you will help patients find eyewear that fits their vision needs, lifestyle, personality, and style.
Key Responsibilities
- Greet patients and provide a welcoming, professional experience
- Assist patients with frame selection based on fit, style, lifestyle, and budget
- Educate patients on lens options, coatings, and eyewear features
- Assist with frame measurements, adjustments, and fittings
- Perform patient pre-testing
- Process eyewear orders and coordinate pickups
- Support appointment booking, patient check-in, and front-desk duties
- Maintain attractive and organized frame displays
- Assist with inventory and merchandising
- Provide excellent follow-up and after-sale service
- Work collaboratively with Optometrists, Opticians, and other team members
Who We're Looking For
We are looking for someone who is:
- Friendly, outgoing, and confident speaking with patients
- Passionate about providing excellent customer service
- Interested in fashion, eyewear, and helping people look and feel their best
- Professional, reliable, and organized
- Comfortable working in a fast-paced environment
- A strong communicator and team player
- Motivated to learn and grow within the optical industry
Previous optical, retail, fashion, hospitality, or customer-service experience is an asset, but we are willing to train the right person.
What We Offer
- Employee eyewear benefits and health benefits
- A modern and professional work environment
- Opportunities for advancement as our organization continues to grow
- The opportunity to work with premium and independent eyewear brands
- A supportive team focused on providing an exceptional patient experience
Why Join Us?
We are a growing group of modern optometry clinics focused on combining exceptional eye care with an elevated eyewear experience. We want our team members to grow with us and are looking for individuals who take pride in their work, enjoy building relationships with patients, and want to be part of something long term.
Position: Optical Associate
Job Type: Part-Time, with opportunity to transition to Full-Time
Experience: Optical experience preferred, but not required
If you have a passion for people, eyewear, fashion, and customer service, we'd love to hear from you.
Apply Today
Please send us your resume along with a brief introduction about yourself.
Call: 587-400-7299
Email: westedmonton@opticalwarehouse.ca