Eye See…Eye Learn™ Warranty
Damaged Frames – Modern Optical
Modern frames have a one year manufacturer's defect warranty, and will only be replaced in the event of a manufacturers defect, and not for accidental breakage or loss.
Submit the warranty information here.
- In the dropdown menu, select ESEL Warranty Replacement, and Alberta ESEL, account number, Fill in your name, clinic phone number and address.
- Original invoice number can be found on the paperwork from the lab.
- ESEL Tracking Number is your clinic name.
- Fill in patient name or tray #
- Picture of the broken frame. Please ensure that the damaged section is clear.
To check on warranty frames status please contact Modern Optical at 1-800-323-2409 or email orders@modernoptical.com.
Lens Warranty
EssilorLuxottica in Calgary provides a one-year scratch warranty and can be contacted at (403) 243-6133.
Essilor Technical Advisors Team is at Your Service from 10:00 am to 6:00 pm. (MST) at 1-844-404-6784.
We are also here to assist or answer any of your questions at (780) 784-5823 or 1-800-272-8843, ext 1. You can email us at memberservices@optometrists.ab.ca.