Euclid 

About Euclid Telehealth

Euclid Telehealth is an Ontario-based service providing limited eye disease screening through physician clinics in Alberta. It is not a substitute for a comprehensive eye exam, and concerns have been raised about patient misunderstanding, missed diagnoses, and possible duplication of care.

What’s Happening

AAO has raised concerns with Alberta Health and continues to seek clarity on the province’s review of Euclid’s activities. We remain focused on patient safety, continuity of care, and ensuring that comprehensive eye care remains accessible through optometry. 

Timeline

  • April 2025: AAO advised members that Alberta Health was reviewing the company’s activities.
  • June 2025: AAO regional meetings included a discussion of Euclid and the concerns raised with Alberta Health.
  • April 2026: AAO continues to seek updates and member feedback.

Materials 

Alberta Health Letter

Family Physician Letter

Patient Information Letter

FAQ

What is Euclid?

Euclid Telehealth is a tele-ophthalmology service that provides limited eye disease screening through physician clinics. 

Is Euclid a full eye exam?

No. It is not a comprehensive eye exam and does not replace an in-person optometric assessment.

Why is AAO concerned?

Because patients may believe they have received full eye care when important conditions could still be missed, creating a false sense of reassurance.

What tests are missing?

The service does not include the full set of tests typically used in comprehensive eye care, such as visual acuity testing, refraction, intraocular pressing testing, slit-lamp evaluation, binocular vision testing, and anterior segment evaluation.

What is the risk to patients?

The risk is delayed diagnosis, missed disease, inappropriate reassurance, and unclear follow-up.

What is AAO doing?

AAO has raised concerns with Alberta Health, shared examples and continues to see updates and accountability.

Has Alberta Health responded?

We have been told the matter is under review, but at this time, we do not yet have a final update.

What should members say to patients?

Explain that Euclid provides limited screening and should not be a replacement for comprehensive eye exams, and encourage follow-up with a Doctor of Optometry.

What should members do if they encounter a case?

Document the clinical findings, provide appropriate follow-up care, and share relevant examples through AAO’s official channels.

Where will updates be posted to keep us aware of this issue?

Updates will be posted in AAO member communications including a dedicated webpage on our member website, and a discussion thread in our newly launched AAO Member App.

Contact

For questions or to share relevant clinical examples, contact alberta.association@optometrists.ab.ca